NARAs legacy PERL platform provided storage for the historical records of presidential administrations. NARA needed to migrate PERL to their modernized EOP system located on their AWS GovCloud platform. The mission-critical transfer needed to be zero-loss and maintain the integrity of all important historical documents in the PERL
The Challenge – Outdated Infrastructure
SSA’s IT infrastructure was outdated, sluggish, and lacked the capacity to promote expansion. The growing number of new claims taxed the code-heavy system and limited SSA agents’ ability to process cases efficiently.
The aging system also promoted duplicity and errors in case management, which are both time consuming and costly. SSA needed a cost-effective, responsive, and expandablesolution to ensure their systems were able to handle the rapidly rising number of claimants
Softek’s Agile management team began by thoroughly analyzing the agency’s needs and evaluating SSA’s digital infrastructure to identify gaps from the ground up. Our analysis identified areas for innovation that would provide the SSA with forward-thinking technologies that met and exceed their current and future business needs. Softek’s development teams transformed the entire SSA enterprise, by implementing:
- An Agency Cloud Infrastructure,
- An Enterprise Data Warehouse,
- A Big Data Platform, and
- A Modern Development Environment.
We transitioned SSA from mainframe-based services to Hadoop to promote faster, more reliable, and scalable solutions that better handle their big data processing needs. Softek migrated 50 thousand lines of COBOL code and wrapped them in only 200 lines of low-maintenance code. We also used Robotic Process Automation (RPA) to develop automated scheduling systems that promote detection of duplicates and errors in claimant cases.
Our Impact – A Faster, Scalable System to Meet Future Needs
Softek’s Simple, Smart, Secure IT solutions helped the SSA achieve its modernization goals for big data. Our complete, custom-tailored solutions outperformed the SSA’s legacy systems with:
- Faster processing,
- Transparency through on-demand reporting, and
- Lower maintenance costs.
Softek’s scalable cloud and big data solutions ensure the SSA can digitally manage high-throughput claims and terabytes of data with ease, both now — and in the future.